CRMs have advanced from basic contact management to become the foundation of customer-centric business operations. Modern CRM systems powered by AI and integrated data provide …

CRMs can help every team work better. Let’s break down how: Sales teams use CRMs to manage leads, track sales opportunities and organise customer interactions. Service teams …

CRMs are meant to make work easier and more collaborative, but one that is difficult to use can have the opposite effect. Solution: Choose a CRM that allows you to choose your level of …

Learn more about Salesforce's CRM software and why so many businesses use our trusted customer relationship management solutions.

CRMs are meant to make work easier and more collaborative, but one that is difficult to use can have the opposite effect. Solution: Choose a CRM that allows you to choose your level of …

CRMs integrate with your favourite business tools, such as document signing, accounting and billing and surveys, so that information flows both ways to give you a true 360-degree view of …

Sales teams use CRMs to manage leads, track sales opportunities, and organize customer interactions. Service teams gain a unified platform for managing customer support tickets and …

Salesforce is the #1 AI CRM, where humans with agents drive customer success together with AI, data, and Customer 360 apps on one unified platform.

The 4 types of CRM are: operational, analytical, collaborative, and strategic. The best CRMs do all four.

The best CRMs allow your business data to flow freely between your internal apps and external ones, pulling together a single view of the customer and simplifying internal employee …