Microsoft has denies rumors of using Microsoft 365 customer data data to train AI models. The company took to social media and shared statements to explain its Connected Experiences within Microsoft 365.

Microsoft has denied claims that it uses Microsoft 365 apps (including Word, Excel, and PowerPoint) to collect data to train the company's artificial intelligence (AI) models.

Microsoft’s use of so-called ‘Connected Experiences’ has come under scrutiny following claims it collected user-generated content to train its AI models. The latest claims stem from an X post by @nixCraft, who accuses Microsoft of turning on an opt-out feature that automatically scrapes Word and Excel documents for AI training.

Microsoft's Connected Experiences option in its productivity suite has been causing consternation amid accusations that the default setting might allow Microsoft to train AI models using customers' Word and Excel documents and other data.

Microsoft 365 is down, with users reporting issues with Teams, Outlook, Word and Excel. Microsoft has said it is 'investigating access issues' and is working to fix the problem

This week, Microsoft refuted reports claiming that it is training its Copilot AI on data customers store in Microsoft 365.

Microsoft has reached out to confirm that it does not use customer data to train its large language models. They

Microsoft on Wednesday denied claims that it uses customer data from its Microsoft 365 applications, including Word and Excel, to train artificial intelligence models. The response came after some users pointed out on social media that the company requires users to opt-out of its "connected experiences" feature,