The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

S enator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

Warren’s office found some callers wait at least three hours to speak to a representative, if they speak to one at all.

Top Democrats are urging the Social Security Administration to scrap plans that they say could make it easier for agency employees to be fired by DOGE. It's the latest push from the party's ...

U.S. Senators Elizabeth Warren, Ron Wyden, and Tammy Baldwin, along with eight other Democrats, have called on Social Security Administration (SSA) Commissioner Frank Bisignano to retract what ...

WASHINGTON, DC - Sen. Elizabeth Warren (L) (D-MA) speaks during a press conference with Senate Democrats on Social Security at the U.S. Capitol on April 01, 2025 in Washington, DC.

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

WASHINGTON — Sen. Elizabeth Warren (D-Mass.) wants details about the Social Security Administration’s pending retirement claims and how many staff are left to sort through the growing backlog.

U.S. Senators Elizabeth Warren and Ron Wyden have expressed concerns regarding the Social Security Administration's (SSA) staffing practices in a letter to Commissioner Frank Bisignano.