Blackbaud is acquisitive and has used leverage to execute transactions. There is some risk that it will overpay, or more importantly, overburden its balance sheet with debt. The 2022 acquisition of ...

CEOs extol the importance of being customer-focused and data-driven in their decision-making but too few make the time to ...

Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.

NotchHR is pleased to announce the appointment of Tayo Sowole as its new Managing Director, marking a strategic move to ...

FINRA issued its 2025 Annual Regulatory Oversight Report, providing a detailed look into FINRA’s current regulatory oversight ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

Kodiak Hub will bring its procurement technology to the United States with $6 million in funding from Oxx in tow.

Bird, formerly MessageBird, has cut 120 jobs — roughly one-third of its workforce — as the startup plans to realign its ...

Fairport Harbor Village resident Justin Levine kicked off 2025 by launching a new business. Levine has established Lake ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.