No matter the industry, a CRM filled with outdated, incomplete or incorrect data can hinder even the most talented sales team ...

It's just one of the 1.8 million nonprofits in the U.S. that need to continually solicit contributions from donors to ...

Retail Customer Experience Index highlights how top retailers are adapting to evolving customer expectations in today's digital-first world. This report emphasizes the growing importance of ...

Insurance has made strides in improving customer interactions, but more work remains to be done-and the stakes are growing higher. This Talkdesk Research™ report, based on a survey of insurance CX ...

TMUS recently announced a transformative multi-year partnership with OpenAI, aimed at redefining the customer experience and ...

We speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ...

Nimble, a relationship-focused CRM, released an Email Sequence Automation feature, which seeks to integrate the recently ...

Vertex, Inc. (NASDAQ: VERX) has launched Vertex for Salesforce Revenue Cloud, an integration designed to streamline revenue ...

Advanced analytics used to optimise solar self-consumption by learning household usage patterns and integrating with ...

NetApp today announced the expansion of its decade-long relationship with Amazon Web Services (AWS) to help joint ...

AI can transform your CX strategy by enabling a unified customer experience and ensuring consistency and personalization ...