How Agentic AI is revolutionising the contact centre - Jurgan Hekkink, Head of Product Marketing, Anywhere365 explains ...

Anywhere365, a global provider of cloud-based contact centre and dialogue management solutions, has announced that through its long-term relationship with Microsoft, it will be ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and ...

Anywhere365 will integrate Microsoft’s new Teams Phone Extensibility for Dialogue Cloud (pictured) into its contact centre ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Two of the pioneering physical security veterans, Ed Chandler and Jason Ouellette, have drafted a document, “What is PKOC,” to provide a detailed understanding of the Public Key Open Credential ...

Alula is a leading unified smart security company that provides simple security systems through independent security dealers. The company partners with professional alarm dealers, integrators and ...

Sentinel Photonics, a pioneering UK-based designer and manufacturer of advanced laser detection and protection systems, announces European expansion with two new strategic partnerships in Romania and ...

MWC Barcelona is set to bring together tens of thousands of senior leaders from global companies, international governments and technology firms at Fira Gran Via in Barcelona, Spain, on 3-6 March 2025 ...