In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at ...

More Walgreens locations have closed or are closing — including one in Florida — as part of the company's plans to shutter ...

The policy of locking up items at big stores was supposed to curb shoplifting in the U.S. in the wake of the pandemic.

Walgreens' strategy of locking up merchandise — from deodorants to bags of M&M's — to deter theft has backfired, according to ...

Walgreens plans to close 1,200 stores over three years. After 70 closed September to November 2024, 450 more will close in ...

Walgreens and retailers are dealing with a delicate balancing act between securing goods from theft while ensuring that ...

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

CHICAGO — Walgreens is closing five stores in Chicago next month as part of its strategy to revitalize its struggling ...

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.