Since 1994, PlayStation's five consoles have changed video game history. From the development of the controller to scuffles ...

New research from Five9 highlights the delicate balance companies must strike between automated solutions and human ...

Expected long hold times, abandoned calls and poor experiences plague the outdated processes of customer service SAN FRANCISCO, Nov. 21, 2024 /PRNewswire/ -- Zingly.ai, the GenAI and digital-first CX ...

Sony introduced an upgrade to its "professional's all-around" flagship a1 II full-frame mirrorless camera, alongside the equally versatile FE 28-70mm f/2 GM lens.

The world’s biggest PlayStation trophy hunter has parted ways with Sony, after alleging his 17-year-old account was unfairly ...

One of the most popular work-from-home job categories on FlexJobs is customer service—and with good reason. Most customer service careers can be performed from a home office, using the internet and ...

If you purchase an independently reviewed product or service through a link on our website, Variety may receive an affiliate commission. The new pro model also features advance ray tracing for in ...

Credit: Mashable Photo Composite/Sony Deal pricing and availability subject to change after time of publication. Learn more about how we select deals. SAVE OVER $100: As of Nov. 6, the Sony ZV-1F ...

Sony has announced its firmware roadmap for some of its Cinema Line cameras, which includes the VENICE 2, BURANO, FX6, FX3, and FX30. The firmware updates will be available beginning next year and all ...

We're sorry you're experiencing issues with your Sony Television. Let's resolve that together. With sustainability in mind, we've designed a simple and easy-to-use TV ...