In my world I sell by always employing the best customer service principles. Many relationship managers, salespersons, and ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

Whether you’re the CEO of a company or the head coach of a sports team, success hinges on strategy, both in the boardroom and ...

Timeshare companies have worked to overcome their bad reputation and continue to make billions from new customers. But there are still issues and scams to look out for when getting into—or out ...

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Bruce McMillan, watercolor painter and Shapleigh resident, will speak on Icelandic art and noted Icelandic artists at the Brick Store Museum on Wednesday, April 23, at 6 p.m. The presentation is ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. The company said its proposals, including the closure of three UK sites, would affect 7% of its ...

Cadillac ranks third in customer satisfaction for the Premium Brands segment in the annual J.D. Power 2025 U.S. Customer Service Index (CSI) Study, putting it well above average and matching its ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...