In my world I sell by always employing the best customer service principles. Many relationship managers, salespersons, and ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

"From the moment DOGE announced its dangerous plan to eliminate SSA telephone services, our members sprang into action," Fiesta said in a statement, adding that ending phone service would have "placed ...

Companies providing cloud support and development services in South Africa say various skills are in high demand in the industry, with the most prominent being DevOps, automation, DevSecOps ...

Through this, the airline intended to resolve issues at first contact rather than bouncing callers between different agents. This major change with gate and customer service agents takes place ...

VALHALLA – With thousands of job openings in the Hudson Valley, educators and employers are collaborating to train a new generation of phone-centric workers who may lack social skills like ...

A customer was upset about service received at a phone repair shop, which led to a fight and then fatal shooting that left the customer and employee dead, Texas ...

In the last-minute switch, the SSA delayed DOGE-induced changes following a firestorm of nationwide complaints.

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

Last February, Honda Cars Philippines, Inc. (HCPI) held the 2025 National Skills Contest (NSC ... adhering to Honda Cars standards for vehicle maintenance, repair, and customer service. At the same ...