Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Customer relationship management consultants provide independent advice on solutions for managing customer service and customer relationships. Their aim is to help clients improve customer ...

That’s even as 42 percent of them are feeling less financially secure than a year ago. DISCOVER: How customer relationship management tech can help your organization grow. Many businesses are ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Customer relationship management (CRM) is perceived to be failing, and there is an urgent need for some practical ways to address this issue. The research presented in this article demonstrates that ...