Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

International Banker is joined by Mr. Daniel Asiedu, Managing Director of OmniBSIC Bank to discuss the bank's impressive ...

Building a Customer Relationship Management (CRM) system from scratch is a major undertaking that can give your company a ...

We recently published a list of 10 Best Stocks to Buy According to Billionaire Chris Rokos. In this article, we are going to ...

What’s the difference between CRM and FSM? Learn how CRM manages customer relationships while FSM optimizes field service operations.

Learn SRM strategies, challenges, and future trends to build strong supplier relationships in today’s evolving supply chain ...

Goff to Phillips 66 Shareholders. The Board of Phillips 66 has issued the following statement: “Gregory Goff is clearly affiliated with Elliott Management. As of this morning, he remains featured as ...

This is an exceptional time to be joining the University of Southampton to help support quality delivery of an institutional CRM platform. The role sits within the University’s IT department, ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of ...

Customer support software is evolving quickly thanks to AI ... It includes a team inbox with collision detection to prevent duplicate work, SLA management to enforce response times, and a “thank you ...