The key to customer service success lies in carefully selecting and tracking key metrics that provide actionable insights ...

When customers feel that they can count on the consistent quality of your products, they're more likely to give you their repeat business. Consistent quality takes hard work, attention to detail ...

The Central Valley Water Regional Quality Control Board issued a tentative Cease and Desist Order to E. & J. Gallo Winery in March for allegedly violating 2015 waste discharge requirements.

The bill is the latest chapter in what has been a struggle for control ... water quality is great, we’re investing back into the system and there’s no need to change anything on the board ...

The city’s control board is asking Mayor Christopher P. Scanlon’s administration to provide an alternate plan to its proposed budget in case a number of uncertain revenues included in his ...

A gaming industry veteran and former state deputy attorney general has been named the new chairman of the Nevada Gaming Control Board ... to ensure the highest quality gaming regulation for ...

Governor Joe Lombardo announced Monday that Mike Dreitzer will be the new chairman of the Nevada Gaming Control ... the Board, while supporting its agents and staff to ensure the highest quality ...

Quality is an increasingly present concept nowadays, so meeting the customers’ needs, who buy and use products and hire services, becomes essential. For laboratories, the concept is applied to the ...

Patrick Pulupa, executive officer of the Central Valley Regional Water Quality Control Board, said the program’s expansion means “thousands more families will have the peace of mind that comes ...

Businesses have implemented technologies to cut costs and improve operational efficiency without regard to the customer, hurting service quality in the process, Accenture found. CX leaders face ...

Poor quality control can land you in hot water legally if you’re not keeping up with regulations like GDPR, CCPA or PCI DSS. Your reputation is important not just for customer satisfaction but ...

A new report by the Central Pollution Control Board submitted to the National Green Tribunal has said that as per statistical analysis, the water quality during the recently-concluded Maha Kumbh ...