WOODINVILLE, WA--(Marketwired - Nov 15, 2016) - Quantivate today announced the release of its new module called Quantivate Complaint Management -- a simple and effective SaaS solution, which ...

FedEx tracking system sputters, spurring customer complaints. The Associated Press. FedEx customers are complaining that the company’s system for tracking packages has been crashing.

INKforce, from Calvin, Giordano ' Associates Inc., is a Web-baed software solution providing all tools necessary during the Code Enforcement process. All complaints and violations ...

Dealing with a complaint in an attentive and satisfactory way could represent the crucial experience that turns a dissatisfied customer into your most loyal, long-term fan.

6. Respond In A Timely Manner. A fast response time is the key to turning a customer complaint into a win. Users are far less likely to work with you if you take several hours or days to respond ...

Freshdesk, Help Scout, ZenDesk, and Zoho Desk are four popular customer service software apps for small businesses. They can ...

Overall, Gladly's implementation could prove a boon for customers with complaints, and seeing how great customer service correlates with increased company values, a boon for airlines, too.

Consumers can also track complaint progress using a unique reference number through the same interface. ... Got Customer Complaint? File On This Government App With Easy Steps - Details.

Uber Technologies Inc. shouldn’t track customers when they aren’t using the ride-sharing application, according to a complaint filed with the Federal Trade Commission on Monday by a digital ...