Melissa Osborne, owner of Creations by Oz, refunded two of her customers $5 to cover the cost of parking tickets they got for being parked too long.

In games, people sometimes use cheat codes to play their game conveniently. If life is a game, people also use some tricks to ...

“Jeff Bezos was very nice. He was terrific,” Trump said Tuesday ... on its Facebook and Instagram platforms to reach U.S. customers. After the results were reported, Zuckerberg said the ...

Additionally, NICE Interaction Analytics with Enlighten AI for Complaint Management will detect and solve customer complaints automatically, positioning it for further digital and AI innovation.

On the other end of the line, Lisa, a seasoned call center agent, took a deep breath and quickly concocted an "angry customer narrative" before calmly responding. In the high-stress environment of ...

Do you have a consumer complaint or need help from Jeff Deal ... “I feel jilted. I feel angry. I feel like there was a lot of false promises made,” she said. In her contract with Meraki ...

Customers took to social media to make complaints about the outages. One user on X asked: “Bank of America wheres all my money? An explanation would be nice.” Another X user said “Bank of ...

Bank of America customers are dealing with a service outage with online and mobile accounts showing $0 balances,and were taking to social media to gripe about it Wednesday. By the end of the day ...

Virtually everyone working in the food service industry who deals with customers will have to deal with complaints at some ... How to Deal With Angry Customers on Facebook Posts How to Deal ...

Is there something I need to explain further?' "We need to ask these more open-ended questions to the customer to really dig deeper and to figure out what they really want or what they truly need.

fed by an almost constant stream of passenger complaints. There are other reasons behind the change in customer service attitudes. What’s really going on with “nice” airlines? When it comes ...