Product executives from SugarCRM and Freshworks explain how generative AI is reshaping CRM by enhancing productivity, ...

The Zillow-owned CRM notified some API partners that call recordings and the contents of text messages will no longer be ...

In a world where consumer choices can have far-reaching ethical implications, an app called NoThanks has been making waves ...

Manchester full-service digital agency, Cantarus has acquired UK-based FlexRM, a specialist Microsoft Dynamics 365 CRM ...

Fueled by the rapid growth of its flagship product, Awesum CRM, TreeTopFrog launches Awesum Digital Ltd as an independent ...

Phone.com, a cloud-based communications provider for small businesses, has launched ProSIM, which integrates mobile devices with its unified communications-as-a-service (UCaaS) platform.

REALM event, Cotality’s Chief Economist Dr. Selma Hepp noted that consumer and business sentiment has already dropped and ...

There is a growing level of frustration and disappointment in customer experience (CX) satisfaction throughout the market—just ask any friend, family member, or coworker, and it quickly becomes clear ...

The integration of gamification within banking CRM systems is proving to be a game-changer in enhancing customer experience ...

Swiss-Belhotel International (SBI) is set to redefine its digital landscape in 2025, marking it as the ‘Year of Technological Enhancement.’ ...

In today's fast-paced real estate market, staying ahead of the competition means embracing technology. The right digit ...

As part of its broader strategic focus, Swiss-Belhotel International’s technological transformation aligns with its robust ...