ISG has distributed surveys to more than 90 contact center service providers serving the global market. Working in collaboration with ISG's global advisors, the research team will produce three ...

Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

The CSR Academy's three-day May training event is designed for customer service representatives, dispatchers, and call center ...

Employee burnout in retail contact centers isn't just a personnel issue—it's a notable business challenge threatening to eat ...

Not only is it a great option for the best cell phone plans, but it also has the best customer service rating and it's the fastest network in many speed tests. There are plenty of solid discounts ...

BOSTON, April 8, 2025 /PRNewswire/ -- Temu has been named to USA TODAY's "America's Best Customer Service 2025" list, which recognizes 600 companies that "excel in delivering the best customer ...

BOSTON, April 8, 2025 /CNW/ -- Temu has been named to USA TODAY's "America's Best Customer Service 2025" list, which recognizes 600 companies that "excel in delivering the best customer experience." ...

These factors lead us to give autopom! the superlative of best customer service. While no company is perfect, autopom! is good at stepping in and doing what it can to make things right ...