Kaspi was a bank with no online presence and was struggling to survive amid a global financial crisis. Today, it is the most ...

In the pursuit of growth, companies often strive to attract new kinds of customers. But if those new segments have needs, ...

When uncertainty hits, it’s tempting to start making cuts. But indiscriminate subtraction can backfire, making systems brittle, reducing visibility, and draining long-term value from your business.

Safety remains the top priority in operations, and efficiency follows closely behind. AI in the form of applications like ...

Security operations centers (SOCs) have faced an impossible dilemma over the last 20 years. Either the alerts they pay for ...

A simple change to voting protocols can lead to more robust discussions–and better collective decision-making. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only ...

In these turbulent times learning how to manage disputes is a must. by Peter T. Coleman The past few years have been exhausting for many Western organizations. Civil strife seems to be widespread, ...

Six ways companies are misjudging the technology’s potential to create value. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive ...

June 10, 2025. Bill Wilson was an incredibly entrepreneurial young man with tremendous potential. He was also a drunk who had hit rock bottom. Then an epiphany led him to enduring sobriety.

It’s easy to view the debates between company leaders and employees over return-to-office mandates as overreaction on both sides: out-of-touch senior executives who don’t understand that the ...

June 10, 2025. As prime minister of New Zealand from 2017 to 2023, Jacinda Ardern managed one challenge after another: from natural disasters to a terrorist attack to the Covid-19 pandemic.To ...

Six misconceptions that have led organizations astray. by Amy C. Edmondson and Michaela J. Kerrissey Psychological safety, which means having an environment where people feel safe to speak up, was ...