Recently, one Carnival cruiser turned to the cruise line’s brand ambassador, John Heald, for his thoughts on an intrusive ...

One of the saddest, most gut-wrenching parts of my job,” shared Carnival Cruise Line's beloved Brand Ambassador, John Heald, ...

Carnival Cruise Line brand ambassador John Heald has invited guests to join him aboard a surprise November sailing on ...

A recent incident on a Carnival cruise has been brought under the spotlight after one passenger was reportedly seen filming ...

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Carnival is making some bold changes in 2025. The cruise line will open its newest private island, Celebration Key, in July. Carnival also announced a new ship and its return to Mobile, Alabama, its ...

John Heald, Carnival Cruise Lines’ brand ambassador, took to Facebook to ask his followers how they felt about spelling out “thank you” in money on the bed for the steward to find as a tip.

Brand ambassador John Heald issued an important reminder about cabin rules some guests have overlooked on multiple ships.

Carnival Cruise Lines Senior Cruise Director John Heald said Saturday that the Carnival Elation will be delayed returning to the cruise terminal, "affecting embarkation as a result." One person is ...

John Heald, who has 600,000 followers on Facebook and blogs about his career as a cruise director, is known for answering questions about the cruise industry and addressing guests’ issues.

Just ask Carnival Cruise Line’s brand ambassador, John Heald, who answers hundreds of questions from passengers every day on his popular Facebook page. Sometimes, the work of combating the ever ...