This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and ...

Anywhere365 will integrate Microsoft’s new Teams Phone Extensibility for Dialogue Cloud (pictured) into its contact centre ...

Anywhere365, a global provider of cloud-based contact centre and dialogue management solutions, has announced that through its long-term relationship with Microsoft, it will be introducing Microsoft’s ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

How Agentic AI is revolutionising the contact centre - Jurgan Hekkink, Head of Product Marketing, Anywhere365 explains ...

Jurgan Hekkink, Head of Product Marketing, Anywhere365, says implementing Agentic AI is not merely adopting technology but embracing a business imperative. Today, customer experience (CX) is a crucial ...