Walgreens CEO Admits Locking Up Products Backfired, Sales Decreased
In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at its stores has backfired. Per Fortune, Wentworth spoke about the state of the company,
Walgreens CEO on shoplifting strategy: 'Lock things up ... you don't sell as many'
Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, says the CEO of Walgreens.
Walgreens CEO says locking up products hurt sales
Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a recent earnings call.
Walgreens CEO says locking up merchandise harmed sales
"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I don't have anything magnificent to share with you today. It is a hand-to-hand combat battle still,
Anti-shoplifting effort is hurting sales, Walgreens CEO says
"When you lock things up … you don't sell as many of them," Tim Wentworth said during the company's latest earnings call.
Walgreens says locking up products from shoplifters hurt sales
Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.
Walgreens CEO Says Anti-Shoplifting Strategy of Locking Up Products Hurt Sales
The policy of locking up items at big stores was supposed to curb shoplifting in the U.S. in the wake of the pandemic.
Walgreens CEO just now realizes locked shelves were a bad idea
Walgreens’ strategy of locking up merchandise — from deodorants to bags of M&M’s — to deter theft has backfired, according to CEO Tim Wentworth. “It is a hand-to-hand combat battle still, unfortunately,
Walgreens CEO reveals anti-theft measures of locking up products had the opposite effect
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Walgreens' anti-theft measures hurting profits
Tough times for retailers, who have battled out-of-control shoplifting and now say they’re losing money because of anti-theft measures. FOX 5’s Josh Rosenthal is in Northwest to explain why.
Walgreens Says Its Strategy to Prevent Shoplifting Has Backfired
Walgreens has come to find out that both shoplifters and customers are turned off when items are locked away. In an earnings call on Tuesday, the drug store’s CEO Tim Wentworth blamed declining sales on locked up items: “When you lock things up
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