About 36% of Optum patients who responded reported serious customer service issues that have interfered with their care. Optum says it understands the frustrations some of its patients have been ...

Our patients are going to see great care go to absolutely excellent care and we want to be the regional leader,” said CEO ...

The results were released this week and found patients are highly critical of the practice’s quality and accessibility of care, as well as billing problems and customer service, since it was bought ...

Anyone who has a non-medical issue that could keep them from getting care can ask for help from a patient navigator. To request an appointment, call the supportive care patient care coordinator or ask ...

It’s another example of how we recognize that when it comes to patient care, the whole is often greater than the sum of its parts. UCSF Dental Center: The Dental Center provides comprehensive dental ...