Top 10 most in-demand customer service and admin support skills for 2024 General virtual assistance. Data entry. Digital project management. General research services. Dropshipping and order ...

Customer service skills comprise the knowledge, tactics and understanding needed to make customers as satisfied as possible. Here are 12 essential skills.

3. Time Management Skills Despite all the tasks customer service staff should handle on a daily basis, they must still be able to perform all these tasks in a swift and efficient manner.