Information Services Group (ISG) , a global AI-centered technology research and advisory firm, has launched a research study examining service providers leveraging generative AI (GenAI), agentic AI ...

CXone Mpower highlighted for delivering true end-to-end workflow automation for customer service HOBOKEN, N.J.--(BUSINESS ...

Zehnder Communications, a fully integrated advertising agency serving regional, national and global companies, unveiled its "We Are Z" brand refresh with the launch of a new logo and its website ...

Not every email from Amazon is legitimate. Keep an eye out for these telltale signs you might be dealing with a scammer.

Infosys (NSE, BSE, NYSE: INFY) a global leader in next-generation digital services and consulting, today announced a definitive agreement to acquire MRE Consulting Ltd. ('MRE Consulting'), a ...

The financial advisory joint venture of the securities arms of Mizuho Financial Group and Rakuten Group is aiming to reach 50 ...

Shifting to more proactive service, the team now spends 14% of its time calling customers to build loyalty, according to CEO ...

Another key advantage lies in the enhanced customer experience. AI-powered chatbots and voice assistants ensure continuous ...

VinFast (NASDAQ: VFS), a subsidiary of Vingroup JSC, one of Vietnam's largest conglomerates, is a pure-play electric vehicle ...

TD SYNNEX (NYSE:SNX) today announced a new specialized and innovative structure for its partner communities in North America that will strengthen, empower and boost partner growth through intentional ...

QKS Group, a premier market intelligence and advisory firm, has unveiled its latest comprehensive analysis of the global ...