Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Banks should be using AI to move customer interactions beyond the purely transactional to the intelligence-based to stay ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve customer ...

One negative aspect of the customer relationship with management comes from perceived familiarity. It is in a company's best interest to make sure every customer feels important and special, but ...

A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history. Vari ...

Looking for a better way to manage customer conversations? Discover the top free CRM software options for 2025, including ...

Both Netflix and Amazon are customer relationship companies who are hyper-focused on measuring and building better relationships over time to strengthen their brand loyalty and trust.

Case study: Coeliac UK Coeliac UK works on behalf of people with coeliac disease – a lifelong autoimmunedisease caused by an intolerance to gluten. In October 2013, the charity invested £250,000 in ...