Many incumbent banks in Southeast Asian have failed to modernize their core banking systems, focusing instead on enhancing front-end channels such as mobile and Internet banking, as well as customer ...

CH 17 and The Expertin have formalised a strategic partnership to enhance customer relationship management (CRM) and loyalty ...

Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

Personalized, relationship-driven engagement is becoming a key strategy for brands aiming to build meaningful, long-term relationships with their customers.

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Banks should be using AI to move customer interactions beyond the purely transactional to the intelligence-based to stay ...

As an early-career mid-senior Business Relationship Manager in the bustling corridors of HM Treasury, where policy meets technology at the core of UK decision-making, I am pursuing part time ...

Odoo, the leading provider of enterprise resource planning (ERP) and customer relationship management (CRM) open-source business management software, announced Google Cloud as a key technology partner ...

The Growth Dilemma is about how to manage relationships between customer segments. As brands grow and attract new customers, ...

Aristotle Atlantic Partners, LLC, an investment advisor, released its “Focus Growth Strategy” second quarter 2025 investor ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

The integration of artificial intelligence (AI) into marketing and customer relationship management (CRM) practices has emerged as a transformative force, reshaping the landscape of customer insights.