Akshay Mahajan is executive vice president for AEC (architecture, engineering and construction) at Unanet, a software company that provides enterprise resource planning and customer relationship ...

Veeva Systems VEEV is seeing strong momentum in its next-gen Vault CRM (customer relationship management) offering, with ...

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer relationship management (CRM) is a technology-driven approach to managing a ...

An enterprise resource planning (ERP) system is primarily used to help companies manage their finances and resources to control costs and meet company production goals. A customer relationship ...

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is ...