Melissa Osborne, owner of Creations by Oz, refunded two of her customers $5 to cover the cost of parking tickets they got for being parked too long.

In games, people sometimes use cheat codes to play their game conveniently. If life is a game, people also use some tricks to ...

Dealing with angry customer emails can be tough ... It’s imperative you acknowledge their complaint and show you care about their grievance. For instance, if a customer has written to complain, you ...

Consumers have been frustrated by dismissive, unfair, and otherwise unacceptable customer ... complaint, while only a small fraction said social media was their first choice. "When you're really ...

NiCE (Nasdaq: NICE) today announced customer keynote speakers from Disney, H&R Block, Apple Leisure Group Vacations (ALGV), Charles Schwab and Carnival UK at the industry's leading customer experience ...

NiCE (Nasdaq: NICE) today announced customer keynote speakers from Disney, H&R Block, Apple Leisure Group Vacations (ALGV), Charles Schwab and Carnival UK at the industry’s leading customer ...

That’s what this grocery store worker did and she made a customer feel pretty uncomfortable ... she called our department to complain, and unfortunately for her, I was the one who picked ...

Though the goal of social media engagement is positive interaction, there are times when you must address customer complaints. If your business has adopted a social media engagement policy ...

MIAMI BEACH, FLA. (WSVN) - A Miami Beach deli owner is speaking out after he was attacked by an angry customer. Business owner Richard Sauzo said a man, who was trying to shoplift in his store ...

Javascript is required for you to be able to read premium content. Please enable it in your browser settings. VOTE 'NO': Gwinnett Commissioner Wants Voters To Reject ...

Here are all of the proven ways to satisfy your customers in the Good Coffee Great Coffee video game. While some of these tips are common knowledge amongst fans, others may surprise you.