To build long-term loyalty and relevance, brands must evolve with their customers and stay aligned with their expectations.

I am writing to publicly recognize and express my deepest appreciation for Dr. Mahmoud Tabbaa, a dentist at Lima Community ...

Nextdoor has growth potential with the NEXT platform, AI-driven monetization, and hyper-local ads. Read here for an analysis ...

The idea behind state-of-the-art, AI-powered demand letter provider tools is simple and revolutionary. Instead of spending ...

Summary To conduct conflict analysis, you need to identify information about the potential client, the area of law, and the nature of the dispute if the work is contentious. A conflict check should be ...

An overview of small law firm billing guidelines and best practices, including different fee arrangements, setting fees, recordkeeping and timekeeping, actions available for non-payment and ...

In its Q1 letter to shareholders, Netflix said that engagement — time spent with the service — is its “best proxy for customer satisfaction.” As such, it will no longer report quarterly ...

More regular reviews may be necessary where clients are deemed to be higher risk or involve the provision of more complex services, such as specialist tax or advisory services. An effective engagement ...

Establishing a strong foundation for client relationships is paramount in the competitive accounting landscape. One of the most effective tools in achieving this is a well-crafted engagement letter.

AI disclosure will most likely appear in engagement letters, but firms are watching for clients to take the lead. Gerstenzang, the Cleary managing partner, said he expects client expectations on ...