The next wave of data management disruption is coming, as AI churns out more unstructured data. Is your stack prepared? The ...

You’ve been there. You’ve seen the results. It’s not working.

Enterprise IT spending is in complete disarray. Despite investments in AI, cloud and modernization, enterprises are still ...

The traditional approach to gauging loyalty often relies on RFV—recency, frequency, and lifetime value. While these metrics ...

How CRM software boosts sales conversions and improves customer retention by streamlining communication, tracking leads.

Celerant Technology, a leader in retail software and eCommerce solutions, has announced a new integration with OtterText, a leading SMS marketing platform designed for retailers looking to add a ...

Marketers continually look for ways to improve mobile engagement with customers. Several studies prove mobile as an effe ...

How do businesses build trust through transparent digital marketing practices? In the digital age, transparency is key to ...

CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

If you see inaccuracies in our content, please report the mistake via this form. ZDNET's reviewers spend ... customer relationship management, or CRM, software provides tools that businesses ...

Manus gained attention in the tech world when it released what it claimed to be the world’s first general AI agent. It stated ...