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Amazon provides users with tools to manage their order history. Order history is found under Accounts & Lists > Your Orders. Once there, you can buy items again or check the status of recent orders.
Customers can track packages via its app or website, with estimated delivery windows of two to four hours, Amazon said. It also provides a map-tracking feature that shows when the driver is close.
If you buy something from a merchant that uses Amazon’s Buy with Prime button, you’ll now be able to track those orders on your Amazon account and access 24/7 customer service over live chat.
Shopify’s Shop app gives customers real-time order status updates, delivery notifications and live-map tracking. Amazon also has a “Map Tracking” feature, which shows customers where the ...
You can cancel an Amazon order before it ships from the "Your Orders" page of your account. You can also cancel an order that has already shipped from the "Track Package" page of your account.
Amazon. To track Amazon orders: Find Your Orders on the website or in the app. Select the specific order. Click Track Package. You can also use Amazon Shipping to follow your order’s journey.
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