News

Focus Group, one of the UK’s leading independent providers of essential business technology, today launches its Focus on Hospitality division to support the hotel and hospitality industry through IT ...
In his new role, Yi will oversee the firm’s investment platform, grow the company’s corporate-owned and third-party asset management portfolio and lead Palette’s strategic growth initiatives aimed at ...
The Ritz-Carlton, Bali is pleased to welcome Go Kondo as the resort’s new General Manager. With over 25 years of extensive experience in luxury hospitality spanning across Asia Pacific, Middle East ...
Carter Creek Winery Resort & Spa, a premier destination in the heart of Texas Hill Country known for its exceptional winery and brewery experiences, announces the appointment of Derek H. Stutz as its ...
“Your smile is your logo, your personality is your business card, how you leave others feeling after having an experience with you becomes your trademark”. A positive first impression is a vital start ...
Prior to joining LionGrove, Valentin held several key positions, including Corporate Director of Culture Transformation at The Ritz-Carlton Leadership Center. In this role, she spearheaded the ...
Dealing with guest complaints is one of the biggest challenges for any hotel staff member. Even staff that cannot make changes or fix the problem are often confronted with an upset or angry guest.
Mandarin Oriental Hotel Group has announced the appointment of Anthony Tyler as General Manager of Mandarin Oriental, Bangkok. Mr. Tyler is no stranger to the hotel, having worked at the iconic ...
Cloudbeds, the premier hospitality management software platform, has today unveiled its 2025 State of Independent Lodging Report. The findings reveal 2025 is set to be the “year of optimizing ...
InterContinental Chicago Magnificent Mile is proud to announce the appointment of Nabil Moubayed to General Manager. A veteran hotelier with over two decades of experience, Moubayed looks forward to ...
The Ritz-Carlton, Turks and Caicos welcomes Louella Brezovar-van Veen as the new general manager of the luxury Caribbean hotel. With an esteemed career across various markets and spanning more than 30 ...
The Millennium Place Barsha Heights has announced the appointment of Luca Medda as its general manager. His immediate remit is to improve customer experience and enhance the hotel’s overall success.