Industrial enterprise applications vendor IFS has acquired TheLoops, a Silicon Valley based startup with a versatile AI agent ...

An interview with Richard Potter, VP of Peak at UiPath, and a use case from The Body Shop, show how retailers are using ...

At UiPath on Tour London, in his presentation and a detailed follow-up interview, Dr Ed Challis reveals why most ...

Drawing on real-world examples, Sumair Dutta of PTC outlines why traditional field service metrics no longer capture the full ...

I've issued three monster articles (and four podcasts) about SAP Sapphire - but it wasn't enough. To kick off my spring event ...

Samsara leverages its safety-first approach and 14 trillion data points to expand beyond telematics into comprehensive ...

An interview with Allan Thygesen, CEO of Docusign, about the e-signature vendor's repositioning to use AI to digitize ...

Two major reports on AI were released in recent weeks. We reviewed it on video, but with so much ground to cover, we left ...

It's early days for the agentic revolution, but new data from Okta suggests there's a lot of work to be done to convince ...

There are the inevitable regional variations at play. In the US, 88% talk about better productivity and 87% cite ability to ...

We speak to Tom Eggemeier, CEO of Zendesk, about how AI will change the work that CX teams do, its recent foray into the ...

As vendors race to deploy agents, issues of sprawl, security, and user experience are becoming acute. Workato believes its ...