Sabio Group, the digital customer experience (CX) transformation specialist and expert services partner, today announced a ...

Sky, the owner of Sky News, has announced 2,000 jobs at its contact centres are at risk. contact centre job losses ...

Moneypenny Unites Under One Brand as It Celebrates 25 Years of Excellence. contact centre answering outsource contact centre ...

Sabio Group Takes It's Disrupt CX Programme Across Europe. Contact Centre CX Event Sabio Group Paris, Madrid and London ...

Disrupt is the must-attend event for CX innovators across Europe, looking at the intersection of cutting edge technology and ...

New hybrid working consultancy created to help organisations address workplace challenges. Spacial Hybrid contact centre ...

The State of the Contact Centre 2025. Calabrio surveyed 400+ global contact centre leaders. Contact centre download ...

Local Authority Digital Transformation Index. Fournet contact centres. the LADiT Index, 350 councils will be able to measure ...

Student mental health: how contact centres are supporting the next generation. contact centre article by Cirrus Connect ...

How Agentic AI is revolutionising the contact centre - Jurgan Hekkink, Head of Product Marketing, Anywhere365 explains ...

SVL Business Solutions, one of the UK’s leading contact centre solutions providers, has been awarded Platinum Partner status ...

Finalists for the UK National Contact Centre Awards 2025 have been announced! Hosted by the CCMA (Contact Centre Management ...