Shopify is grappling with a major technical outage that has left thousands of merchants unable to access their accounts. The disruption, arriving unexpectedly on Cyber Monday has sparked concern ...

Last year, between Black Friday and Cyber Monday, the platform handled $11.5 billion in sales, according to a Shopify press ...

Shopify's Cyber Monday outage shocked merchants as login failures, POS breakdowns, and checkout issues disrupted one of the year's biggest online shopping days.

Shopify beta-launched an AI assistant for its help center. It can answer questions about getting started on Shopify and running an online store. It's the latest in a series of AI tools Shopify has ...

As many organizations stick to remote work or hybrid models, questions about what type of organizational culture can best support their business in this new work reality remain top of mind.

Shopify said in a blog post just last week that it powers 12 percent of ecommerce in the US. Brands including Netflix, Mattel ...

Is there a leadership craft that can help employees feel fully empowered in a remote or hybrid work setting? As companies remain split between in-person and dislocated work and employees expect ...

In 2012, Canada-based software company Shopify, was poised for the kind of 'hold-onto-your-seat' hypergrowth that most startups dream of. At the time, the company had been named as one of the ten ...

Shopify has hired dozens of outsourced customer-service representatives in recent months. These contractors help merchants troubleshoot issues on their online stores. The outsourcing came after ...

Shopify has confirmed a data breach, in which two “rogue members” of its support team stole customer data from at least 100 merchants. In a blog post, the online shopping site said that its ...