PROVIDENCE – Providence’s 311 website ... that day,” he said. The city had issued community surveys ahead of the overhaul, and one of the biggest complaints was that residents wanted ...

A new online dashboard allows New Yorkers to follow up on 311 complaints ... city council to have proper oversight over these agencies,”Dinowitz said. If a case is marked closed but not resolved ...

The NYPD will tackle illegal vending, outdoor drug use, homelessness issues, noise, and double parking complaints — issues that touch every New Yorker — with a new Quality of Life Division, ...

PHILADELPHIA (KYW Newsradio) — Philadelphia’s 311 call center has streamlined the complaint reporting process, but, 16 years in, it still has problems that frustrate residents. A City Council ...