Enterprise-software giant Oracle has embedded social-networking functions into its latest CRM offerings, allowing the applications to emulate social-networking sites. At a briefing in the Philippines ...
Microsoft announced today that it acquired Adxstudio, which sells web portals for the Redmond tech giant’s customer relationship management software, Dynamics CRM. “This acquisition will empower our ...
Today, CRM security has to be by design, integrated throughout platforms with end-to-end encryption, role-based access controls and consistent threat monitoring. Automated risk-based access controls ...
Over 200 new agencies start-up every month but despite early stage success many fail and only 20% make it to a headcount beyond 10. The challenge is often coping with the admin burden of managing a ...
As the hospitality industry rapidly evolves, the convergence of technology and customer experience has become more critical than ever. Among the innovations gaining momentum are interactive kiosks, ...