The open-door policy was implemented in 2018 after two Black men were arrested for trespassing at a Starbucks in downtown Philadelphia. One had asked to use the bathroom and was told restrooms ...

Nearly seven years ago, the world's biggest coffee chain began allowing non-paying guests to use its facilities. In a 180-move Monday, Starbucks announced the company is reversing its open-door ...

"Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms," Starbucks said.

Starbucks open door policy change. According to the new policy, people who come into the coffee shop must order something from the menu to use the restroom or spend time inside.

The updated policy at Starbucks removes the open door policy. Therefore, going forward, a person cannot use a store’s facilities or cafés without buying an item.

Starting January 27, Starbucks will roll back its 2018 open-door policy, which allowed individuals to use restrooms or spend time in cafes without making a purchase.

Starbucks tightens its open-door policy, requiring customers to make a purchase to use facilities. Adam Gray/Getty Images News/Getty Images. Life. By Mic+. Jan. 15, 2025.

Starbucks is rolling back its open-door policy in 2025, which means you will have to make a purchase to hang out in its stores.

When did the Starbucks open-door policy begin? The move reverses a rule change the coffee chain made in 2018 after a store manager called the police on two Black men when they didn't order food or ...

Planning to pop into Starbucks to meet a friend, use the restroom, or use the internet? You better order a latte or cold brew before you do. Nearly seven years ago, the world's biggest coffee chain ...

Starbucks said employees would receive training on enforcing the new policy. The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia ...