Southwest Airlines is making another major change in the wake of the no-more-free bags furor, but this change might prove ...

Meanwhile, 4% voted, “Please tell people to stop spreading money out on the bed spelling thank to the cabin cleaners. They ...

John Heald serves as the public face of Carnival Corporation's namesake cruise brand. He spends most of his days answering ...

Rumors that coffee will no longer be served to-go aboard Carnival Cruise Line ships have been debunked by John Heald.

The return of the Carnival Elation has been delayed. Guests are asked to not proceed to the cruise terminal until they have ...

It turns out that something Carnival Cruise Line Brand Ambassador John Heald would like to put in the rubbish bin is one of the items that the cruise line says is most often stolen from its ships.

Carnival Cruise Line’s Brand Ambassador John Heald is reminding guests that even with early cabin access privileges, rooms ...

John Heald, who has 600,000 followers on Facebook and blogs about his career as a cruise director, is known for answering questions about the cruise industry and addressing guests’ issues. However, he ...

Carnival brand ambassador John Heald recently shared an updated Diamond member perk on his widely followed Facebook page for ...

Carnival Cruise Line’s Brand Ambassador John Heald recently took to Facebook Live to highlight a convenient perk for ...