MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that TrustRadius has recognized Verint Workforce Management™ (WFM) with three Winter 2023 ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company ™, today announced that Verint has been named a Leader by Gartner, Inc. in the research and ...

The deployment involves advanced WFO capabilities, including enterprise workforce management, performance management, desktop and process analytics, and work allocation manager. Leveraging these ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® Systems Inc. (Nasdaq: VRNT) today announced the availability of its workforce optimization offerings for businesses with small and medium-sized contact center ...

Stop choosing between innovation and control. Get real-time schedule adherence and full workforce visibility, in one integration. SAN RAMON, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)-- Dialpad, the ...

Seamless Integration in the Cloud Combines Branch Workforce Management and TimeTrade’s Powerful Online Scheduling to Improve Productivity and Operational Efficiency Customers can schedule appointments ...

This new partnership aims to enhance RingCentral’s contact center solutions by using Verint AI bots injected into customer service workflows. RingCentral and Verint have partnered to integrate ...

Melville-based Verint Systems says its workforce management software helped a customer, a 17-branch Connecticut credit union, reduce overtime costs while improving service. The customer is the ...

Verint announced today that it has expanded its workforce management (WFM) offering with “intelligent interviewing” capabilities via the acquisition of privately held HireIQ, a pioneer in hiring ...

The Melville-based software maker Verint Systems Inc. said Monday that it has won product of the year awards from two trade magazines, Customer Interaction Solutions and Internet Telephony. The awards ...

Mordor Intelligence values the current global workforce management software market at $9.4 billion and expects it to reach $11.7 billion by 2030, expanding at a 7.1 percent compound annual growth rate ...