Self-service checkouts, once seen as innovative, have changed to be a bargaining chip for retail unions, writes columnist ...

Theft alert: Self-checkout scam leads to Walmart ban automation, consumer behavior, Customer Service, retail industry, retail technology, self-checkout, shopping experience, store operations ...

The company announced in April it would eliminate self-checkout from 300 of its stores with the most theft. At other locations, it is limiting self-checkout use to five items or fewer.

The company announced in April it would eliminate self-checkout from 300 of its stores with the most theft. At other locations, it is limiting self-checkout use to five items or fewer.

“I went through self-checkout, and a lady come over there and accused me of stealing, and I was not even done checking out yet, so they called a manager and a security office, and they checked ...

Target has limited self-checkout to 10 items, citing improved efficiency—but retail experts say the move reflects concerns over theft.

Jankowski accuses Home Depot of ignoring the BIPA law and violating customers' privacy rights in the process. He aims to represent all individuals whose facial geometry was collected at Illinois Home ...

If you're shopping at Home Depot, you might want to watch out for facial recognition at the check-out counter. Benjamin ...

Self-service checkouts can potentially promote theft by removing human contact from the shopping process, most notably in the final payment stage. As a result, consumer risk perception or control ...

Morton has been identified as the suspect in the Walmart shooting later that same day. Morton took a firearm off of a ...