The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

The certification exam is straightforward and can be prepared for with online tutorials and practice tests. Strong customer service skills are valuable in almost any industry. Organizations like ...

The CSR Academy's three-day May training event is designed for customer service representatives, dispatchers, and call center ...

The Board of Certification/Accreditation is a winner in this year’s Stevie Awards for Sales & Customer Service, its 12th award since 2013 ...

These awards highlight the Blue Cross VT’s Customer Service team’s excellence and the organization’s dedication to delivering exceptional experiences for our members. The recognition marked the third ...