Complaints Aren’t The Problem—Inaction Is
Complaining comes from discomfort, but it can also be a valuable tool for growth, both individually and organizationally.
The Citizen4d
Most South Africans not happy with financial institutions’ handling of complaints
Consumers who took part in the survey for the Complaints Management Industry Review Report 2025 of the Financial Sector Conduct Authority (FSCA) indicated that their experiences with internal ...