ScotRail unveils customer service improvement plan. Published. 22 March 2019. Share. close panel. Share page. Copy link. ... though ScotRail has warned it takes up to 12 months to train them up.

The MBTA announced more service disruptions in the coming months. Every major line will see some sort of pause in train service. At Tuesday’s MBTA board meeting, general manager Phillip Eng says ...

Under an agreement between the MBTA and Keolis Commuter Services, the areas of focus over the next five months include on-time performance, staffing, operations, equipment maintenance, customer ...

After-Sales Improvement Plan. After-sale service is an important source of revenue and profit for your business. After-sale service also helps to build strong customer relationships and can prove ...

All ministries must have customer service improvement plans in place by the end of April 2018 as mandated by the Public Sector Transformation and Modernisation Programme. The aim is to reduc ...

Nashville voters approved on Tuesday a $3.1 billion transportation plan that will fund improvements to the city's bus system, sidewalks, traffic signals and more.

Rep. Cuellar’s Government Customer Service Improvement Act, which unanimously passed the House’s government reform committee last month, would require agencies such as the Transportation ...

Investing in a superior, shareworthy customer experience and spirited, humane and timely customer service is hands down the most powerful “marketing” move you can make in 2021. “Of course ...

The Birmingham Water Works has a full in-house public relations department, two outside PR consulting firms, two lobbyists, and years of failing marks on customer service surveys. And board ...

ScotRail has unveiled a £18m plan to try and improve its performance for passengers. Leasing three extra trains and hiring more staff - including 55 drivers and 30 conductors - is part of the bid ...

ScotRail unveils customer service improvement plan. 22 March 2019. ... ScotRail has unveiled a £18m plan to try and improve its ... though ScotRail has warned it takes up to 12 months to train ...

ScotRail has unveiled a £18m plan to try and improve its performance for passengers. Leasing three extra trains and hiring more staff - including 55 drivers and 30 conductors - is part of the bid ...