Vodafone, internet
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The Independent on MSN
Vodafone down: Network explains outage that left people without internet for hours
Vodafone has explained the outage that left its home and mobile customers without internet for much of Monday.The problems were the result of “a non-malicious software issue” rather than a cyber attack,
Vodafone in the UK is experiencing a massive outage of its mobile network and broadband service. Reports that customers could not access services began at 3pm, according to the Down Detector website. More than 135,000 Vodafone customers had reported disruption by 3.20pm.
Vodafone, BT, Virgin Media, CityFibre and Sky are among those that have received complaints, with issues spanning across the UK, including Manchester, London, Glasgow and Cardiff. If you've been left without an internet connection, you could be entitled to compensation, without needing to do anything about it.